Versace etc but once a retail chain starts to treat customer with disrespect they will eventually become unpopular and pretty soon their numbers will shrink and people will move onto the next best thing. If your event will be over several days, please let us know all dates. Zara has a great concept with clothing knocking off designer styles and manufacturing clothing for those who cannot afford to buy Gucci. 'Release me, Thea, or all contact between us will be forsaken.' Regan dropped her head into. If applicable Email Contact phone number Event date(s). WOW what happened to Zara's philosophy of serving the customer now they have become so big the customer is just a number because they hire unprofessional people to represent their stores.
You can barely find a person to help you and if you do most of the time you can't determine who is a sales associate versus the customer because no one wears a name badge and if you ask their name or if they work their they refuse to give you any information. The store manager speaks to customers as if she is angry with a nasty attitude. I can't say that about every store but the worst store is Century City Mall. Our Privacy Notice has been updated to make the information more transparent to you for more information on how we process your.
My first experience at Zara was in Paris before they opened stores in the US now it's my last resort to buy a simple outfit because their customer service is the worst. Please get in contact with ZARA’s representatives by reaching out to them directly using the contact information below. Thankfully, I did not spend an exorbitant amount of money on such a second-rate company, however, this is not about the money itself, but rather about voicing my immensely negative experience and warn future potential buyers about the abusive nature of this company and its employees.What ever happened to customer service like being greeted when you walk into a store or the sales person is willing to be helpful. All I wanted was a nice shirt to gift my mother on her birthday and in exchange I got an immense waste of time and attempted gaslighting from Customer Service. Their Customer Service also initially refused to accept my bank statement as proof of being charged without a refund, which is illegal. Who knows how many customers they've done this to, but I'm surely not the first and definitely will not be the last. The money I paid them is, to this day, not back in my account and nowhere to be seen. They promised a refund that was never delivered and Customer Service kept parroting back the same responses regarding a pre-authorization, and that they allegedly did not charge me, which they clearly did.
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We use intelligent software that helps us. We require contact information to ensure our reviewers are real. However, what I needed was a confirmation for my refund, not for the canceled order within itself. 3,982,489 reviews on ConsumerAffairs are verified. They did not care for the proof that I sent (in the form of a bank statement reflecting the money they essentially took from my account without returning it) and merely e-mailed me screenshots showing that they indeed did cancel my order.
This was clearly not true for my case, since I had been charged, without receiving a product and no sign of having received my refund or it being processed.
They mentioned that payments are "pre-authorized" by Zara and they are only "confirmed" or actually charged when the shipment is sent.
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If you need to send us this information, we kindly ask. Download our Liverpool ONE MyONE App from the App Store or Google Play to enjoy the latest offers, competitions, events and find your way around Liverpool ONE. I contacted customer service a second time, on this occasion via the Zara Care Twitter Account (I don't know who runs this but please avoid it, it's as good as receiving no customer service and they start to ignore your case when they cannot solve it instead of escalating to the appropriate department). Why Zara Ghee Our Story Contact Us Get Started News and Blogs Contact Us. Personal information (such as telephone number, address, password, order number, bank account details). Hello, please send us a private message with your contact information: phone number and e-mail address, so that our customer care team can review your case and. Customer Service indicated that I would have my money returned to me within 14 business days, and lo and behold, the 14 business days came along with no refund. The best advice I could offer would be to email Zaras customer service. There are a couple of other numbers to reach Zara, but they connect directly to the corporate office. This was on May 27th of this year and I contacted them to see when I would be able to get my money back. Get the best prices on fashion from ZARA U.S.
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